Garments Buying House

1. Policy Statement

RKG Fashion Net is committed to delivering garments that consistently meet or exceed customer requirements, international quality standards, compliance obligations, and agreed specifications. We strive to achieve customer satisfaction through effective quality management, continuous improvement, ethical sourcing, and on-time delivery.

Quality shall be integrated into every stage of our sourcing, development, production, inspection, and shipment processes. Our objective is to ensure defect-free products, reliable service, and sustainable business relationships with buyers and manufacturing partners.

2. Quality Objectives

• Ensure products conform to buyer specifications and approved samples.
• Achieve customer satisfaction through consistent product quality and service excellence.
• Minimize defects through preventive quality control measures.
• Ensure timely delivery of contracted quantities.
• Work only with compliant and capable manufacturing partners.
• Continuously improve quality performance through monitoring, training, and corrective actions.
• Maintain transparency and accountability throughout the supply chain.

3. Scope

This policy applies to:

• Product development and sampling
• Fabric, trims, and accessories sourcing
• Vendor selection and factory evaluation
• Production monitoring
• Quality inspections
• Testing and certification
• Packaging and shipment
• Customer communication and feedback management

4. Quality Management Principles

RKG Fashion Net shall:

4.1 Customer Focus

Understand and fulfill customer requirements regarding quality, fit, measurements, safety, performance, packaging, compliance, and delivery.

4.2 Supplier & Factory Evaluation

Source products only from approved factories that demonstrate:

• Adequate production capability
• Quality management systems
• Social and environmental compliance
• Safe working conditions
• Consistent quality performance

Factories with certifications such as BSCI, SEDEX, WRAP, OEKO-TEX, and equivalent standards will be preferred where buyer requirements apply.

4.3 Prevention Rather Than Correction

Focus on identifying and eliminating potential quality risks before production rather than correcting defects after production.

5. Quality Assurance Process

A. Development Stage

• Review buyer specifications and technical packs.
• Conduct feasibility analysis.
• Approve fabrics, trims, and accessories.
• Verify size specifications and measurements.
• Obtain buyer approval for development and pre-production samples.

B. Pre-Production Stage

• Conduct Pre-Production (PP) Meetings.
• Review approved samples and quality requirements.
• Confirm production standards and workmanship criteria.
• Establish quality checkpoints and inspection plans.

C. Production Stage

Quality teams shall conduct:

• Initial Production Inspection (IPI)
• Inline Inspection
• Midline Inspection
• End-Line Inspection

Monitoring includes:

• Fabric quality
• Stitching quality
• Measurements
• Printing and embroidery
• Washing standards
• Appearance and workmanship
• Packaging requirements

Any non-conformity shall be documented and corrected immediately.

D. Final Inspection

Final inspections shall be conducted according to buyer requirements and internationally accepted AQL standards before shipment.

Inspection criteria include:

• Workmanship
• Measurements
• Color consistency
• Labeling
• Packing
• Carton marking
• Quantity verification

Shipment approval will only be granted after successful completion of final inspection.

6. Testing & Compliance

Where required, products shall undergo testing for:

• Color fastness
• Shrinkage
• Fabric strength
• Chemical safety requirements
• Performance standards

Testing may be conducted through internationally recognized laboratories such as SGS, Bureau Veritas, Intertek, or buyer-nominated laboratories.

7. Documentation & Traceability

RKG Fashion Net shall maintain records of:

• Buyer specifications
• Sample approvals
• Inspection reports
• Testing reports
• Corrective action reports
• Shipment records

All quality records shall be retained and made available when required.

8. Corrective & Preventive Actions

Whenever quality issues occur:

1. Root cause analysis shall be conducted.
2. Corrective actions shall be implemented immediately.
3. Preventive actions shall be established to avoid recurrence.
4. Effectiveness of actions shall be reviewed and documented.

9. Employee Responsibility

All employees involved in merchandising, sourcing, quality control, and operations are responsible for:

• Following quality procedures.
• Reporting quality concerns.
• Maintaining professional integrity.
• Supporting continuous improvement initiatives.
• Protecting customer interests and confidentiality.

10. Continuous Improvement

RKG Fashion Net is committed to continuously improving its Quality Management System through:

• Performance reviews
• Internal audits
• Staff training and development
• Customer feedback analysis
• Supplier performance evaluation
• Process optimization

11. Commitment

Management of RKG Fashion Net is fully committed to implementing and maintaining this Quality Assurance Policy and ensuring that quality remains a fundamental part of our business culture, enabling us to be a trusted sourcing partner for global apparel buyers.